We gladly accept Visa, MasterCard, American Express, Discover, or any other major credit card company. Some banks will also allow your debit card to be used for online shopping.
We offer free shipping in Canada and USA, and we want you to have your product as soon as possible. It usually takes 2-5 business days in North America, and about 4-9 business days for international orders. Some countries have delays, depending on your local postal service. US orders are sometime delayed because we ship by Purolator, and they relay it to USPS. If your package is taking an abnormal amount of time to reach, please contact us to clear the problem.
Since we pay for the first shipping at our own cost, you will have to pay to ship the item back to us + the shipping fees to re-ship to you. We only offer exchange for another item, we do not refund unless you bought something that was out of stock or a defective item. If you really want a refund, we will refund the price of the item MINUS the shipping cost that we paid the first time. To avoid this problem, please verify the size of the item you are buying before checking out.